Refund & Cancellation Policy

Last updated: July 2, 2026 · Ashcraft Ventures LLC · Miami, Florida

This policy applies to professional services, retainers, and implementation work provided by Ashcraft Ventures LLC. Specific engagements are also governed by the signed agreement or statement of work.

01Professional Services Fees

Fees for consulting, implementation, audits, strategy, and advisory work may be non-refundable once work has started, as time and resources are committed at that point.

02Cancellations

Cancellations must be requested in writing to hello@ashcraftventures.com. The effective date of cancellation is the date we receive your written request.

03Ongoing Retainers

For ongoing retainers, cancellation terms follow the signed agreement or statement of work, including any notice period specified there.

04Approved Refunds

Where a refund is approved, it is handled on a case-by-case basis and issued to the original payment method. Approval is at our reasonable discretion and reflects the work completed.

05Deposits, Setup Fees & Completed Work

Deposits, setup fees, and completed work may be non-refundable. Any amounts already earned for delivered work are not subject to refund.

06Partnerships & Ownership Arrangements

Partnership, revenue share, equity, or acquisition-related arrangements are governed by separate written agreements and are not covered by this policy.

07Contact

Refund and cancellation requests or questions can be sent to Ashcraft Ventures LLC, Miami, Florida, at hello@ashcraftventures.com.