Refund & Cancellation Policy
Last updated: August 10, 2026 · Ashcraft Ventures LLC · Miami, Florida
This policy applies when Ashcraft Ventures LLC provides paid services, retainers, implementation work, subscriptions, or other engagements. Specific transactions are also governed by the applicable signed agreement, order form, statement of work, or checkout terms.
01Professional Services Fees
Fees for consulting, implementation, audits, strategy, advisory work, automation, and related services may be non-refundable once work has started because time and resources have been committed.
02Cancellations
Cancellations must be requested in writing to legal@ashcraftventures.com. The effective date is the date we receive the written request, unless the applicable agreement states otherwise.
03Ongoing Services & Retainers
For ongoing services, retainers, or subscriptions, cancellation terms follow the applicable agreement, order form, or statement of work, including any stated notice period.
04Approved Refunds
Where a refund is approved, it is handled on a case-by-case basis and ordinarily issued to the original payment method. Approval reflects the governing agreement and work already completed.
05Deposits, Setup Fees & Completed Work
Deposits, setup fees, usage charges, third-party costs, and completed work may be non-refundable. Amounts already earned for delivered work are not subject to refund unless the applicable agreement states otherwise.
06Partnerships, Ownership & Acquisitions
Partnership, revenue-share, equity, investment, licensing, or acquisition arrangements are governed by separate written agreements and are not covered by this general policy.
07Contact
Refund and cancellation requests or questions can be sent to Ashcraft Ventures LLC, Miami, Florida, at legal@ashcraftventures.com.